The CIM_SupportAccess association defines how to obtain assistance for a Product. | Qualifiers:Version ( "2.6.0" ) | Parameters (local in grey) | | Override ( "Description" ) MappingStrings { "MIF.DMTF|Support|001.3" } string Description ; A textual description of the type of Support provided. | MaxLen ( 64 ) MappingStrings { "MIF.DMTF|Support|001.2" } string Locale ; Locale defines the geographic region and/or language dialect to which this Support resource pertains. | MaxLen ( 256 ) Key string SupportAccessId ; SupportAccessID is an arbitrary, free form string defined by the Product Vendor or by the organization that deploys the Product. This property, since it is a key, should be unique throughout the enterprise. | Values { "Other" , "Phone" , "Fax" , "BBS" , "Online Service" , "Web Page" , "FTP" , "E-mail" } ValueMap { "1" , "2" , "3" , "4" , "5" , "6" , "7" , "8" } MappingStrings { "MIF.DMTF|Support|001.5" } uint16 CommunicationMode ; CommunicationMode defines the form of communication in order to obtain support. For example, phone communication (value =2), fax (3) or email (8) can be specified. | MappingStrings { "MIF.DMTF|FRU|002.11" , "MIF.DMTF|FRU|002.12" } string CommunicationInfo ; CommunicationInfo provides the details of the Communication Mode. For example, if the CommunicationMode is 'Phone', CommunicationInfo specifies the phone number to be called. | MaxLen ( 64 ) string Caption ; The Caption property is a short textual description (one- line string) of the object. | string ElementName ; A user-friendly name for the object. This property allows each instance to define a user-friendly name in addition to its key properties, identity data, and description information. Note that the Name property of ManagedSystemElement is also defined as a user-friendly name. But, it is often subclassed to be a Key. It is not reasonable that the same property can convey both identity and a user-friendly name, without inconsistencies. Where Name exists and is not a Key (such as for instances of LogicalDevice), the same information can be present in both the Name and ElementName properties. |
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