2003 Global Management Conference

Monday, June 16, 2003 "Orientation Day"

DMTF Orientation
Winston Bumpus
1:00 PM - 1:30 PM, El Camino

This session is designed for the newcomer to the DMTF. It is designed to help answer questions about the organization and how things are done. This session will help you better understand the rest of the technical information that you will be absorbing throughout the week.
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Global Management: The World Today
Andrea Westerinen and Julie Schott
1:30 PM - 3:00 PM, El Camino

What does it mean to be "manageable", and how is this different from management? What are the various components of a management architecture? How do policy and self-healing, self-managing systems fit into this puzzle? What should customers ask for in the management space, and what must vendors provide? This session addresses these questions, and overviews the management world today and in the near future.
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Understanding the Language of Management Standards
Andrea Westerinen
3:30 PM - 5:30 PM, El Camino

Acronyms abound in the world of management. Consider SNMP, COPS, CIM/WBEM, SMIS, SID, JMX, and WSDM, just to name a few. Often it seems that there are as many encoding schemes and protocols for management data as there are different kinds of snowflakes! Learn about the different terms and technologies, and how they fit together. Find out if there is a grand unifying theory of management.
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Tuesday, June 17, 2003 "Developer Day"

Customer Keynotes and Customer Panel Discussion
9:00 AM - 10:20 AM

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Using CIM to Realize Policy Validation within the Ponder Framework
Leonidas Lymberopoulos
10:30 AM - 11:10 AM, El Camino

Policy based management is an emerging solution for the management of large-scale and heterogeneous networks. The validation of policies is necessary to ensure that it will lead to a feasible implementation for the network environment. This requires checking that the policy is consistent with the functional or resource constraints within the target environment. This talk will discuss policy validation issues and will describe how CIM can be used within the Ponder policy framework to validate policies that apply to a Differentiated Services domain with respect to the capabilities of the individual network elements.
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Organization Update and Presentation of 2003 Star Awards
Jim Turner
11:10 AM - 12:00 PM, El Camino

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What is MOF and How to Write Models (Beginner)
Andrea Westerinen
1:00 PM - 1:50 PM, El Camino A

MOF stands for Managed Object Format. It is text-based language defining the object-oriented classes and relationships that are rendered graphically using UML (the Unified Modeling Language). This presentation overviews the basic constructs of the language and their correspondence with UML concepts. Also, a use case is worked, creating the MOF for a new subclass of the CIM Schema.
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Writing Providers and Clients in Pegasus and WBEM Services (Intermediate)
Note: Runs from 1:00 PM to 5:00 PM
Jim Davis and Karl Schopmeyer
1:00 PM - 5:00 PM, El Camino B

This session will provide an overview of the practice of writing providers and client applications in two widely used open source WBEM Server implementations: Pegasus, and WBEMServices. It will provide an overview of the APIs, characteristics and limitations of the environments with respect to providers and clients, a look at common design practices, and examples of both client applications and providers for these environments.
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Transaction / Locking Strategies (Advanced)
Julie Schott
1:00 PM - 1:50 PM, El Camino C

Intended for advanced users of WBEM and CIM, the session will be conducted in seminar format. The goals of this session are:

• to provide a forum to discuss and agree upon the requirements and scope for transactions and element locking
• to explore possible transaction mechanisms, including expanding the WBEM operations or modeling the concept of transactions using CIM itself
• to present a use case and possible CIM method design for element locking
• to plan/coordinate future working group activities in this area

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Using and Extending CIM Schema (Beginner)
Todd Guay
2:00 PM - 2:50 PM, El Camino A

This session is intended for new CIM users who would like to learn more about applying and extending the CIM Schema. The session will establish a methodology and high level guidelines for extending the CIM Schema, and provide examples. It will also cover some basic tricks and tips for organizing CIM Schema extension files.
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Modeling Concurrency, Redundancy, and High Availability (Advanced)
Andrea Westerinen and Julie Schott
2:00 PM - 2:50 PM, El Camino C

This session is intended for advanced users of CIM and will be conducted in seminar format. The goals of this session are:

• to provide a forum to define the terminology
• to discuss the requirements and scope of modeling and managing concurrency, redundancy, and high availability
• to describe existing CIM concepts that address concurrency, redundancy, and high availability
• to work through a use case
• to plan/coordinate future working group activities in this area

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State Management (Advanced)
Todd Guay
3:15 PM - 4:05 PM, El Camino C

This session is intended for advanced users of CIM. It will be conducted in seminar format. The goals of this session are:

• to provide a forum to define the terminology and scope of state management using CIM
• to identify common state management requirements
• to describe existing modeling concepts that intersect with state management
• to plan/coordinate future working group activities in this area.

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Basic Concepts in the WBEM Infrastructure (Beginner)
Denise Eckstein
3:15 PM - 4:05 PM, El Camino A

This presentation is divided into two parts and provides a high-level architectural overview of the implementation of the DMTF WBEM Standard. The first part of the presentation is introductory. It begins with a description of key WBEM Standard concepts and terminology. This introduction includes a brief overview of CIM Operations and a discussion of the CIM-XML communication protocol. The second part of the presentation describes key architectural components and their interactions.
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Introduction to WBEM Source (Beginner)
Julie Schott
4:15 PM - 5:00 PM, El Camino A

Targeted at the programmer wanting an introduction to the open-source WBEM environment, this presentation describes the CIM Server technology, and open-source C++ and Java implementations. The open-source is part of the WBEMSource Initiative (see http://www.wbemsource.org). There is much work underway in WBEMSource. The group's activities will be described, as well as information on how to get involved.
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Identity and Security Management (Advanced)
Paul Agbabian
4:15 PM - 5:00 PM, El Camino C

This security-focused session is in two parts.

The concept of identity is common in every day life, so common that the boundaries of its definition in a security context can become blurred. What is identity? Is identity absolute? How is identity established? How is it verified? How is it associated with secured objects and people? How are privileges granted?

Security management is a broad and often unwieldy domain that spans multiple management disciplines. Interoperability of technologies and meaningful analysis is predicated on a common model of security information, and unambiguous understanding of how the model is populated.
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Wednesday, June 18, 2003 "Alliance Day"

Compute Infrastructure Management Technology: The Future (Keynote)
Fred van den Bosch, VERITAS
9:00 AM - 10:00 AM, El Camino

Computing infrastructures in Fortune 1000 companies are becoming increasingly complex while demands for continuous zero-latency service delivery grow. This presentation frames the management dilemma facing CIO's in coming years as clusters, computing grids, and storage networks augment today's computing infrastructures. In the face of pressure to decrease administration costs this presentation also examines an evolutionary approach to satisfying the needs of F1000 CIO's that engages new management standards like the Common Information Model.
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Standards Bodies Panel Keynote and Discussion
10:25 AM - 12:00 PM

Download Paul Bittorff for CompTIA (106k PDF)
Download Greg Oxton's Consortium for Service Inovation presentation (280k PDF)
Download Allen Brown's Open Group presentation (247k PDF)
Download Roger Reich's Storage Networking Industry Association presentation (1.2MB PDF)
Download Tony Richardson's TeleManagement Forum (352k PDF)
Download Heather Kreger's W3C, OASIS, and GGF presentation (630k PDF)

Storage Management Initiative Overview
Roger Reich
1:00 PM - 1:50 PM, El Camino A

The Storage Networking Industry Association is leading efforts to construct and drive to universal adoption the first highly functional and interoperable management backbone for multi-vendor storage networks. This session presents the SNIA-Storage Management Initiative (SMI) and its CIM/WBEM based interface technology, which will streamline the management of multi-vendor storage networks and fundamentally increase the value proposition for storage networking technology.

Help Desk/Knowledge Exchange (Information Exchange)
Greg Oxton and Marvin Waschke
1:00 PM - 1:50 PM, El Camino A

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Asset Management
Andrea Westerinen and Karl Schopmeyer
1:00 PM - 1:50 PM, El Camino C

Both hardware and software must be tracked, inventoried, paid for, and upgraded. What are the mechanisms in CIM to do these tasks in a straight forward fashion? Are there simple things that vendors can do today to help an organization to answer the question, "What equipment and what software do I have in my environment?"
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Managing Storage Area Networks
John Crandal
2:00 PM - 2:50 PM, El Camino A

Storage Area Networks (SANs) and Fabrics can be managed as systems, using modeling constructs taken from CIM (the System, Device and Network Models). This session dives into the evolution in managing SANs and Fabrics, from a focus on the devices, to the inclusion of the management of the Fabric. Details behind managing and modeling SANs and Fabrics using CIM V2.8 are presented.
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Diagnostics and Problem Determination
Paul Bittorf, Rodney Brown, Aki Korhonen, and Rodney Brown
2:00 PM - 2:50 PM, El Camino B

In this presentation we are going to review issues relating to software based diagnostic tools available today. These have been uncovered through product testing by a CompTIA task force consisting of IT Services managers and associated parties in the US and Europe. This task force is working on improvement and standards for diagnostic tools. The presentation will also discuss best practice guidelines for diagnostic reporting and performance that have been issued by this task force.

Also included will be a presentation by a major diagnostic software producer: PC-Doctor who participates in CompTIA's diagnostic task force. This part of the presentation will include broader findings on common errors and problems identified with software based diagnostic tools as identified through PC-Doctor's work in this area.

Finally, the presentation will explore methods of cooperation and data sharing between DMTF's CDM (Common Diagnostic Model) and the work of CompTIA, both who share the common goal of diagnostic standards for improved diagnostic and reporting capabilities.
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IPv4/v6 Considerations
Ralph Droms
2:00 PM - 2:50 PM, El Camino C

IPv6 is becoming real - education networks are providing IPv6 backbone services, and service providers are offering IPv6 connectivity. But IPv6 is more than just more bits in an IP address. Design, deployment and management of networks using IPv6 will have an impact on management strategies and software that varies from changing data structures to implementing entirely new services and protocols. What will the impact of IPv6 be on your networks and products? This session compares IPv6 to IPv4, discusses changes in network operation (such as address autoconfiguration and DNS updates), and explores deployment and IPv4/v6 coexistence issues.
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Managing Storage
SNIA/Steve Jerman
3:15 PM - 4:05 PM, El Camino A

Storage devices (such as RAID arrays) can be managed as systems, using modeling constructs taken from CIM (the System, Device and Network Models). This session dives into the evolution in managing Storage devices such as arrays, from a focus instrumenting the devices to a focus on actively management. Details behind managing and modeling storage using CIM V2.8 are presented.

Mobile and Directory Challenges and Solutions (Information Exchange)
Winston Bumpus
3:15 PM - 4:05 PM, El Camino B

The DMTF is working in conjunction with the Open Group to develop a real life example of mobile management using existing products and standards. The Challenge will demonstrate Directory-enabled roaming for end-users across IP-based data networks. This session will give you an overview of the Challenge and current status and time lines.

Convergence of Telecommunications and Enterprise Management
TMF/Tony Richardson, Dick Spellman, and Andrea Westerinen
3:15 PM - 4:05 PM, El Camino C

The TMF and DMTF have traditionally been major players in the Telecommunications and Enterprise industries respectively. Both have recognized the industry trends and drivers toward convergence into a single domain. Each organization has developed it own shared/federated information models: DMTF's Common Information Model - CIM; TMF's Shared Information and Data -SID. The two organizations are now collectively working upon the potential for integration of this shared information to also support the essential need for Telecommunications / Enterprise convergence for management.
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Download TeleManagement Forum & NGOSS Program Overview (2MB PDF)

Using IPMI with CIM - A Partnership for Powerful Platform Management
Tom Slaight and Arvind Kumar
4:15 PM - 5:00 PM, El Camino B

The Intelligent Platform Management Interface (IPMI) defines common interfaces to "intelligent" hardware that are used to monitor a server platform's physical health characteristics, such as temperature, voltage, fans, power supplies, and chassis. IPMI also provides in-band and out-of-band interfaces to platform recovery functions such as system power control and reset. When coupled with the Common Information Model (CIM), it provides a powerful and standards-based access & control mechanisms usable by any WBEM/CIM compliant enterprise and data center management applications. This course provides an IPMI overview, describes the close mapping of IPMI into CIM, and discusses a use-case study of how these standards play together to provide an end-to-end management solution for enterprise servers.
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Building on Web Services and Standards
Winston Bumpus
4:15 PM - 5:00 PM, El Camino C

The DMTF has been developing management technology using web services technologies since 1996 with its WBEM initiative. However, current strides in web services technology are being developed. These new technologies include, SOAP, WSDL, and UDDI. This session presented by the Co-chair of the new work going on in the OASIS Web Services Distributed Management (WSDM) technical committee explores these new standards and other work in the Global Grid Forum and the W3C.

BOF: Virtualization and Clustering
Julie Schott
5:00 PM - 7:00 PM, El Camino A

This session is intended for advanced users of CIM. Its goals are:

• to provide a forum to define the terminology and discuss the requirements for managing virtualization and clustering
• to describe the existing CIM Schema classes that may be applied to virtualization and clustering
• to work through use cases dealing with the virtualization and clustering of computer systems
• to hold an open discussion regarding additional use cases
• to plan/coordinate future working group activities in this area

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BOF: Application Quality of Service
Tom Bishop
5:00 PM - 7:00 PM, El Camino B

This BOF explores the directions and requirements for managing application quality-of-service, and the impacts on the current and future CIM Schemas. In particular, the models for application runtime management and policy will be discussed. This BOF begins with a level-setting presentation on application QoS by Mr. Bishop, and then moves to an open discussion.
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Thursday, June 19, 2003 "Integrator and Implementation Day"

Autonomic Computing: Launching New Standards for Self-Managing Systems (Keynote)
Alan Ganek, IBM
9:10 AM - 10:00 AM, El Camino

There have been great strides made in management of IT elements in the last several years. Virtually every IT component has some form of manageability and the various management tools have significantly enhanced their capabilities. DMTF has been a significant contributor in this effort. Unfortunately, the complexity of IT systems has grown faster than our ability to manage these systems primarily due to the "hands on" nature of existing management tools. For the IT Industry to continue to grow it is necessary to move to self-managing systems and we believe the autonomic systems in the human body provide the appropriate model for this progression. We will present IBM's vision of this next IT evolution and how DMTF can play a key role.
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CIM, WBEM, and DEN Futures
Andrea Westerinen
10:50 AM - 11:20 PM, El Camino

Based on feedback from the DMTF Member Survey, and discussions and requirements from the various Working Groups, this is an open forum on CIM, WBEM and DEN futures. Requirements, issues and migration considerations will be discussed.
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DMTF Marketing Update
Mark Kuess
11:20 AM - 12:00 PM, El Camino

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Service Level Agreements and Management (Models)
Andrea Westerinen, Karl Schopmeyer, and Mark Carlson
1:00 PM - 1:50 PM, El Camino B

Service Level Agreements (SLAs) are fast becoming critical to running a business - defining and tracking the delivery of the 'services' that it supplies or requires. It seems reasonable to ask the management infrastructure to monitor (and maybe even maintain!) the various objectives and metrics defined in SLAs. This session defines the terminology and describes the main concepts behind managing service level agreements. It overviews existing CIM Schema classes that are useful in this space, and brings the concepts together via a use case. Work in this area is part of the DMTF Policy Working Group's charter. As such, future working group activities in this area will be discussed and coordinated.
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WBEM Protocol Directions (Infrastructure and Tools)
Jim Davis
1:00 PM - 1:50 PM, El Camino A

This session will provide an overview of the current WBEM Protocol and the status of the specifications. It will discuss the CRs that have been passed but not yet integrated into specifications, the current work being done to separate the WBEM Client Operations specification from the specific protocol specifications as well as new efforts for CIM-SOAP, Provider Operations, CIM Query Language and Management Profiles.

Integrating HandHeld Devices into the Enterprise (Management Issues)
Roger C/Casey B
1:00 PM - 1:50 PM, El Camino C

As heterogeneous handheld devices become more prevalent, IT professionals face increasing difficulties in integrating them into existing infrastructures for mission critical application use. How can the industry address this issue? This presentation will discuss: current technical issues with integrating handhelds into existing networks, unique usage models of handhelds and the implications to IT managers, trends and expected handheld functionality which indicate the criticality of addressing the issues, security and ease-of-use in multi-network environments, Intel's proposed device management strategy, existing device management standards -- with particular focus on efforts by the Open Mobile Alliance, and DMTF's role in making all work.
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Using and Integrating into WBEM Infrastructures (Infrastructure and Tools)
Jim Davis
2:00 PM - 2:50 PM, El Camino A

The WBEM Server Model describes the management interface and integration end points for a WBEM Server. This session will discuss the WBEM archtecture, WBEM Server support and discovery, WBEM Server model, registration of WBEM Server components (e.g. providers, protocol adapters, etc.) as well as client useage and interaction.

Application Modeling (Models)
Andreas Koeppel
2:00 PM - 2:50 PM, El Camino B

Today’s CIM Application Model concentrates primarily on the deployment aspects of applications, i.e. the application runtime and its management characteristics remain in the dark. Non-trivial applications like ERP applications expose complex runtime structures in terms of architecture and performance, fault and configuration issues. The runtime model is the appropriate abstraction of the application architecture during execution. It reflects the application’s logical layers and partitions, its manageable services and resources (like buffers) as well as its internal and external dependencies. It finally combines different levels of detail ranging from aggregated statistics (for monitoring and problem detection purposes) to fine-grained unit of work data (for analysis purposes).
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Application Storage Management using CIM (Management Issues)
Phil Abercrombie
2:00 PM - 2:50 PM, El Camino C

AppIQ is a leading company in the field of network storage management. AppIQ's flagship product, AppIQ Manager, has been developed concurrently with the development by the SNIA of the Storage Management Interface Specification, SMI-S. In this talk we present a general model for storage management, and some specific storage management utilities in AppIQ manager that address real-life user needs. Foe example, application SAN topology, application event correlation. We describe technically how AppIQ have used the SNIA SMI-S CIM profiles to implement these utilities.

Infrastructure Discovery (Infrastructure and Tools)
Winston Bumpus and Karl Schopmeyer
3:15 PM - 4:05 PM, El Camino A

Discovery is a key component of a management environment. This session explores the current state and future strategies for automated discovery, its technologies, and the WBEM standards. The presentors will give an overview of SLP (Service Location Protocol) based discovery (which is in the next version of WBEM operations), and of directory based discovery (which is one of the focuses of the DEN work). Several alternatives for discovery (such as Web Services discovery using UDDI) will also be discussed. This session will be conducted as a presentation with a Q&A and discussion period to explore the various strategies.
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Solving the IT Management Paradox (Models)
Tom Bishop
3:15 PM - 4:05 PM, El Camino B

IT administrators are trying to solve the seemingly impossible equation of streamlining their data centers and reducing IT spending while increasing business agility - all without sacrificing Application Quality of Service. Impossible - or is it? As pressure mounts to more efficiently respond to system or customer demands, one thing is certain, to solve this paradox, it's going to take more than simple management tools delivering raw monitoring data.

If administrators want to truly streamline the data center and ensure application certainty, its going to take a new way of managing IT infrastructures that is dynamic, adaptive and aware of changing business priorities. The Adaptive Application Infrastructure Management (AAIM) concept could eventually solve the paradox by automatically monitoring and adapting system resources to ensure that applications work as intended.

Attendees of this presentation will learn:

• How to simplify management complexity without risking application quality of service,
• Tips for better managing the data center, and
• How AAIM will impact the future of infrastructure management.

WMI Mapper: Accessing WMI data using CIM XML (Management Issues)
Brian Harrison
3:15 PM - 4:05 PM, El Camino C

Microsoft Windows systems are instrumented with Windows Management Instrumentation (WMI), which supports the CIM model but unfortunately is not interoperable with the WBEM standards CIM XML and CIM over HTTP.

This presentation describes a mapper that allows a standard CIM XML client to transparently access WMI data. The mapper is based on the Open Group's Pegasus open source CIMOM, and will be available through the Pegasus open source license. The presentation will give a general overview of the operation of the mapper, some of the issues raised, and limitations of the current implementation.
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Embedded platform support for WBEM/CIM (Infrastructure and Tools)
Steffen Hulegaard
4:15 PM - 5:00 PM, El Camino A

WBEM/CIM is powerfully complemented by hardware-level, embedded manageability technologies. The Intelligent Platform Management Interface (IPMI v1.5), the DMTF's Alert Standard Format (ASF v2.0) and the Pre-Boot Execution Environment (PXE) are all helpful. These hardware-level management standards map nicely into recent CIM schemas. As they do, they close WBEM's pre-OS, hung-OS and missing-OS manageability coverage gaps.

This kind of "total manageability" requires IPMI/ASF/PXE manageability (firmware), bundled OS device drivers and corresponding system libraries. These facilities form the foundation for some especially critical WBEM/CIM providers. These facilities deliver the out-of-the-box manageability required for headless systems, blades, grids, clusters, farms, etc.
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DEN v2 (Models)
Winston Bumpus
4:15 PM - 5:00 PM, El Camino B

This session will give an overview of Directory Enabled Networks (DEN) its past, its current status, and a view to the future. This will include a discussion how the DEN initiative will play a role in the future management of web services and by web services.

AppServer Modeling
Guru Bhat
4:15 PM - 5:00 PM, El Camino C

This talk is intended as an introduction to the DMTF Application Server Model. This model describes a CIM Schema for managing J2EE application servers that is based on the management model described by the JCP expert group JSR 77. The current model focuses on J2EE Application Servers but future iterations will provide a more generic model. This talk outlines the salient aspects of the application server model and describes some of the key classes in detail.
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BOF: Using the CIM Schema for Problem Determination and Trouble Ticketing
Marv Waschke, Rodney Brown, Andrea Westerinen, Karl Schopmeyer
5:00 PM - 7:00 PM, El Camino A

Think about the possibilities of alerting a help desk to a problem BEFORE the user knows about it. Add to this the ability to send inventory and application runtime data in the trouble ticket, and a list of available diagnostics. Perhaps the diagnostics are even invoked via policy, and the results returned to the help desk. This is possible combining the information and methods of the CIM Core, Physical, System, Application, Policy and Support Models. This BOF explores this vision, beginning with a level-setting presentation on what exists in the model today.
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BOF: Management Profiles
Jim Davis
5:00 PM - 7:00 PM, El Camino B

A WBEM Management Profile is a collection of CIM elements (e.g. set of CIM Classes, Methods, etc.) and behavior rules that represent a specific area of management. If a WBEM Server supports a specific WBEM Profile, a WBEM Client can be assured that ALL of the classes and behavior defined in that profile exists. This session will discuss the value of management profiles, the document template for defining a profile, the profile model for registering and discovering profile support as well as examples.